Meet our team
We all know that people do business with people, not companies. Take a moment to peek into CRMGuidance leadership. We care what you think. We care what you have to say. Share your thoughts.
VP of Support
Sheila is the "Mamma Bear" in the office. Her objective is to be responsive to our clients (and prospective clients) and to always work towards improving on our ability to communicate effectively with our customers. Her emphasis is on support documentation and support communications. Sheila directs implementation and provides strategic direction for the customer support function, service level management and relationship management for our customer support center.
Lead Solution Architect
Mike is the Quarterback. He's customer facing and has more than 14 years of hands on Salesforce.com experience. He holds 5 Salesforce Certifications: System Administrator, Service Cloud, Sales Cloud, Salesforce Consultant and Developer. He's worked on-site on well more than 100 large scale Projects all over the World, from Scottsdale to Europe and Australia. He has deep business acumen across numerous vertical markets and is very good at breaking things down in a way that the customer can easily consume. He will speak your language regarding Sales and Service processes. Mike has worked on Projects at Honeywell Aerospace, Marsh McClellan, CRBard and numerous other Global organizations.
VP of Application Development
Yogesh is a true Salesforce Master. His focus is aimed at making sure CRMGuidance builds solutions that help users more efficiently complete tasks or processes in Salesofrce. As the Programming Head he works closely with our Analysts to develop the necessary specifications for all of our applications and customer solutions.